❓ Frequently Asked Questions
Answers to all your questions at 7bets
Deposits, bonuses, withdrawals, and VIP — everything you want to know about 7bets is laid out on this one page.
Whether you are new to 7bets or a returning player, many questions come up — from making a deposit to receiving VIP cashback. On this FAQ page, we have organized the most frequently asked questions from players in Bangladesh into four sections — deposits, welcome bonus, withdrawals, and VIP benefits. If you cannot find the answer to your question, our 24/7 support team is always by your side.
How to make a deposit
Log in to 7bets, go to the "Deposit" section, and select Nagad. Send money from your Nagad app to the provided payment number, then enter the transaction ID and deposit amount in the form to confirm. The minimum deposit is ৳100, and funds are usually credited to your account within a few minutes.
7bets itself does not charge any deposit fee. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges, which depend entirely on that provider's policy. For the best experience, check the charge details in your mobile banking app beforehand.
7bets currently supports three popular mobile banking methods — bKash, Nagad, and Rocket. The minimum deposit amount for all three methods is just ৳100. Using these methods, you can deposit easily and quickly from anywhere in Bangladesh.
After a successful payment via bKash, funds are usually credited to your 7bets account within a few minutes. Submitting the transaction ID correctly speeds up the process. If there is any delay, take a screenshot of the transaction and contact us via live chat — our team will assist you right away.
Rocket is Dutch-Bangla Bank's mobile wallet service. However, it is not limited to Dutch-Bangla Bank account holders — anyone can use it by downloading the Rocket app and registering. At 7bets, you can also deposit a minimum of ৳100 with Rocket, just like the other methods.
Welcome Bonus
Yes, you can cancel a bonus before its wagering requirements have been met. However, please note that cancelling a bonus will also remove any winnings generated from that bonus. To cancel a bonus, contact support via live chat — they will help you complete the process.
7bets' wagering requirement is 15x, and it is calculated on the bonus amount only — not combined with the deposit amount. For example, if you receive a ৳1,000 bonus, you must place bets worth ৳1,000 × 15 = ৳15,000 before you can withdraw your bonus winnings.
No, the welcome bonus applies only once per player — at the time of the first deposit. If the same person tries to claim the bonus by creating multiple accounts, it will be considered a violation of the rules and the account may be suspended.
The welcome bonus at 7bets is 100% of your first deposit, up to a maximum of ৳20,000. For example — if you deposit ৳1,000 you will receive a ৳1,000 bonus, making your total balance ৳2,000. If you deposit ৳42,000, you will receive the maximum bonus of ৳20,000, making your total balance ৳62,000.
Yes, bonuses have an expiry period. After a bonus is credited, wagering must be completed within the specified time. If the period expires, the bonus may be cancelled automatically. For the exact validity period and conditions, read the applicable terms when claiming a bonus or ask via live chat.
How to make a withdrawal
Yes, once the wagering requirement (15x the bonus amount) has been completed, the bonus winnings convert to your regular balance and can then be withdrawn. If wagering is not yet complete, the bonus portion cannot be withdrawn — so complete the requirement first, then submit a withdrawal request.
No. For security reasons, 7bets only processes withdrawals to a bKash, Nagad, or Rocket wallet registered in the account holder's own name. Requests to send funds to a third-party number are not accepted and may be rejected.
The minimum withdrawal amount at 7bets is ৳500. If you submit a withdrawal request for less than this amount, the system will not process it. Please make sure your balance is equal to or greater than this limit before requesting a withdrawal.
Yes. The withdrawal process at 7bets runs 24 hours a day, 7 days a week. Whether it is night or Friday–Saturday, the time is never a barrier. Typically, funds arrive in your mobile wallet within 5 to 30 minutes of submitting a withdrawal request.
Withdrawals are usually completed within 5 to 30 minutes. If it shows "Pending" for longer than that, contact support via live chat and provide your withdrawal ID. Our team is active 24/7 and will review the matter promptly.
VIP Benefits
The main benefit of the 7bets VIP program is weekly cashback. Higher tiers also offer special deals, priority support, and exclusive promotions. The higher the tier you reach, the greater the benefits — it is a rewards system for regular and loyal players.
The 7bets VIP program has four tiers in total. Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2% weekly cashback. The higher the tier, the greater the weekly return.
Each week, a set percentage is returned to your account based on your gaming activity. This cashback is added directly to your balance, so regular players receive something back every week regardless of wins or losses. Cashback is generally processed on a set day each week.
Moving up in the VIP tiers depends on your regular gaming activity. The more actively you play and the longer you stay with 7bets, the sooner you will have the opportunity to reach the next tier. From Bronze to Silver, Silver to Gold, and Gold to Platinum — the benefits increase with every step.
No, no separate registration is required. Once you open an account at 7bets, you are automatically enrolled in the VIP program. Your tier updates automatically based on your gaming activity — no additional application or process is needed.
Still have questions? We are ready to help
7bets' support team is available in Bengali and English 24 hours a day, 7 days a week. For any issue or question, contact us directly via live chat or send us an email.
Live Chat Support
24/7 instant assistance
Send us an email